The security, integrity, and confidentiality of your information and that of your patients is extremely important to us.
We have implemented technical security measures that are designed to protect both the personal and sensitive information of registered users and patients from unauthorised access, disclosure, use, and modification.
- Independent technical security review by a cybersecurity expert confirms OutcomesIT meets sufficient security POPIA compliance.
- Restricted level user access and view within a multidisciplinary team. This immediate secure access relieves the burden of obtaining and maintaining secure paper- based access.
- All traffic to and from the site is encrypted using SSL with 256 bit encryption.
- Free assistant or administrator user account attached to each registered user with restricted access utilising their own username and password. The advantage here is that sensitive patient information is not readily viewable as is the case with paper- based files.
- 2 Factor Authentication (2FA) upon login.
- Logins enforce strong password protection. Users are locked out after 5 failed login attempts. All failed login attempts are logged and monitored.
- Patient confidentiality – search view by patient surname, name and redacted identification number limited to patients within your practice/clinic.
- Any file transfer using the FTP protocol use secure connections and file content is encrypted where required. This applies to an agreed FTP protocol with certain pathology laboratories.
- Prompts consent requirement between health practitioners when transferring patient files from one practitioner to the other and or when sharing patient files between health practitioners within a team. This allows for expedient almost immediate sharing of information when needed ensuring the patients care is prioritised.
- Scripts including a QR code which can be used by the pharmacist to verify the script.
- Patient Consent form template as a guideline for registered users as compliant with POPIA and applicable rules and regulations.
- Any data stored using 3rd party service providers have been verified to comply with international best practice and security requirements.
- The data and/or information, including the Practice Information, the Personal Information, and the Medical Information is stored electronically on a secure server.
- The secure database is encrypted and backed up regularly in the cloud. Access is restricted and limited by IP address.
- OutcomesIT system currently makes use of cookies. The cookies used fall under the following categories.
- Essential – These are required in order to stay logged on to the system without constantly needing to re-enter your security credentials. The system would be unusable without this.
- Functionality – These are used to store temporary settings like user preferences and are used to improve the usability of the site.